Top 10 Tips on Finding the Best Garage Door Repair Service Company

Sep 29, 2021

Garage doors are something most of us use every day—sometimes multiple times a day! So, it’s a major hassle when they aren’t working. When you need garage door installation or garage door repairs, it’s important to work with the right garage door company. Whether you need residential or commercial garage door repairs or installation, here are some tips for choosing a qualified, reliable garage door service company.

1. Request Recommendations and References

One of the best ways to find out if you’re dealing with a reputable garage door company is to talk to their past clients. Ask the company for a list of client references and then contact them. By chatting with past clients about their garage door repair or installation projects, you can get a first-hand account of what you can expect. Online reviews are another great option—Google, Facebook, and Angi are good places to look for positive or negative reviews and how a company responds all feedback and reviews from their customers.

2. Check for Accreditations from BBB, Certifications, and If They Are a Member of the Local Chamber of Commerce

Another place to research is your local business organizations. Many reputable companies, especially those that work with business clients if you need commercial garage door repair, will be members of local organizations. Check with the Better Business Bureau, your local Chamber of Commerce, or ask about other certifications. A garage door company with strong community relationships is likely to be a reputable organization.

3. Do They Have a Storefront and Physical Address You Can Visit?

Make sure the garage door service company you choose will be around if you need warranty work or further garage door services. This is more likely if they have an actual storefront instead of working out of their garage or other temporary location. Ask for their address and then stop by their location.

4. Length of Experience Repairing Garage Doors

When it comes to garage door services, experience is everything. Look for a garage door company that has been in business for at least 5 years. This will help ensure that they have the necessary knowledge, expertise, and experience to handle your garage door repair or installation.

5. Choose a Licensed and Insured Garage Door Repair Company

Protect yourself or your business by making sure the garage door service company you choose is licensed and insured. You should also confirm that they have Worker’s Compensation insurance to cover any employee accidents.

6. Choose a Locally Owned Garage Door Service Company

Working with a locally owned garage door company is preferable for many reasons. Most importantly, a local company is more likely to stand behind their work because they are part of the community. A company owner who is working with their neighbours wants to maintain a great reputation. You can also feel good about supporting the local economy when you choose a locally owned business.

7. Look for Signs on the Truck and the Company ID on the Technician’s Uniform

Disreputable companies will sometimes use subcontractors with no license or experience. When someone arrives to handle your garage door installation or repair, look at the truck and the technician’s uniform and/or ID. Does the company name, address, and phone number match the original garage door company you contacted?

8. Look at the Trucks and See if They Are Clean, Neat, and Well Organized

Looking at the truck can offer another clue about whether you’re dealing with a reputable garage door service company. Is the truck clean, neat, and well organised? Professionals who take pride in their trucks will usually also take pride in their work.

9. Ask About Guarantees and Manufacturer Warranties

Make sure the company you choose for your garage door repair or installation will stand behind their work by asking about warranties. Does the garage door company offer manufacturer’s warranties or other guarantees? This will become especially important if something goes wrong in the future.

10. Technician’s Ability to Listen and Explain What They Will Do to Solve the Issue

Communication is another important factor in choosing a reliable garage door service company. To do the job right, they must fully understand your problem, whether it’s a simple garage door spring repair or a complete garage door installation. Does the technician listen closely to your needs and explain exactly what is needed to fix the issue?

#1 Garage Door Installation and Repair Services in Lee’s Summit

Locally owned and operated since 1970, Door Systems, Inc. is a garage door company you can trust. Our team has the knowledge and experience to quickly diagnose the problems you are having with your garage door; handle any needed garage door repairs, or install your new garage doors. We also offer after-hours service to handle any emergency garage door repairs.

Your garage doors are an important part of keeping your home or business secure, while also adding beauty and value. You can trust Door Systems to complete your project with high-quality design and long-lasting results. Stop by our showroom, give us a call, or visit our website today for a free estimate from the garage door experts you can trust!


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